MSI welcomes returns and offers full credit for the returned product when this policy is followed. Prior to returning a product, please call 727-799-6748 to have us authorize the return. Upon verification, you will be issued a Return Merchandise Authorization (RMA) number that will be valid for 30 days. All returns are subject to the following:
- All products must be returned in original packaging. If defective please include an explanation of the defect encountered.
- Credit will be issued only after inspection of the product and/or verification of the defect.
- Unused products will receive full credit only if returned in original unopened packaging.
MSI IS NOT RESPONSIBLE FOR ANY MERCHANDISE THAT IS RETURNED WITHOUT AN RMA NUMBER.
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